Shipping policy

Order Processing

• Processing Time: Orders are typically processed within 1-2 business days. During peak times (holidays, sales events), processing may take up to 3-4 business days.
• Order Confirmation: After placing an order, you will receive an order confirmation email. This email will include your order details and a confirmation number.

Shipping Methods and Delivery Times

• Standard Shipping: 7-10 business days

Please note that delivery times are estimates and may vary depending on your location and unforeseen circumstances (e.g., weather conditions, carrier delays).
Shipping Rates

• Standard Shipping: Shipping costs vary based on your location. Final pricing will be displayed at checkout.

Tracking Your Order

• Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your order through the carrier's website using the provided tracking number.

Shipping Restrictions

• We do not ship outside EU.
• Some items may have shipping restrictions due to size, weight, or regulatory reasons.

Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact our customer service team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

Contact Us

• If you have any questions about our shipping policy or need assistance with your order, please contact us at eshop@thetradingpit.com.